Refund Policy

Baleni Furniture is dedicated to ensuring complete satisfaction of all the customers.
We would gladly settle the matter if your purchase does not match your expectations, or if the product is faulty or damaged.

To receive assistance, please contact our customer support  within three working days after receiving your purchases.
Please keep in mind that we may need photos of the product(s) you intend to return.Please note that the final decision weather the product can be returned or exchanged is subject to consideration of customer care representatives.
The following requirements must be met for returns and exchanges:

-Following delivery or pickup, the product is returned within 7 working days;
-The product is still in its original packing, complete with all labels;

-The product is in its original condition, unused, unaltered, and unwashed;
- The product was not a final sale or on liquidation upon the purchase.

Baleni Furniture reserves the right to refuse any return or exchange, which do not conform to our policy.
Return/ Exchange Policy regarding the orders placed at the physical store.
Orders can be canceled within 24 hours after placing the them.
Afterwards, there will be a 20% fee in case of exchange and 30% in case of return.
Returns are accepted for 7 days after purchase and must be unused and in the original packaging.